PRIVACY POLICY

Effective Date: May 20, 2026

Bizamatics LLC ("Bizamatics," "we," "our," or "us") operates DropStart, also referred to as DropStart Chat (the "Service"). This Privacy Policy explains how we collect, use, disclose, and protect information when you use the Service.

DropStart is an AI-powered Shopify application that helps merchants edit stores by generating brand names, logos, images, marketing content, store configurations, and by importing products from third-party applications.

By using the Service, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Account Information

When you install or use the Service, we may collect:

  • Your name
  • Email address
  • Shopify store name and URL
  • Shopify store ID
  • Billing information provided through Shopify
  • Subscription and payment status

b. Store Data

We may access and process information from your Shopify store, including:

  • Products and product descriptions
  • Collections
  • Themes and theme settings
  • Pages and blog posts
  • Images and media
  • Navigation menus
  • Metafields
  • Orders (only if required for app functionality)
  • Customer information (only if required for app functionality)
  • Other store information

c. User Inputs

We collect prompts, chat messages, instructions, and preferences you provide to the Service.

d. AI-Generated Content

We may store content generated by the Service, including:

  • Brand names
  • Logos
  • Images and banners
  • Product descriptions
  • Marketing copy
  • Store layouts and design recommendations

e. Third-Party Integration Data

When you connect third-party services, we may access relevant information from those providers.

f. Technical Data

We may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Usage analytics
  • Error logs
  • Session data

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve the Service
  • Generate Shopify stores and AI-powered content
  • Process prompts and generate images using Anthropic Claude, xAI Grok, FAL, and other AI models
  • Create logos, images, and branding materials
  • Import products and supplier data
  • Provide customer support
  • Process billing and subscriptions
  • Monitor performance and troubleshoot technical issues
  • Detect fraud or abuse
  • Comply with legal obligations

3. AI Processing

To deliver the Service, we may transmit prompts, store data, and related information to third-party artificial intelligence providers, including Anthropic Claude, xAI Grok, FAL, and other similar services.

These providers process data in accordance with their own privacy policies and security practices. By using the Service, you authorize us to share information necessary to generate content and automate store editing.

4. Third-Party Services

The Service integrates with third-party platforms including:

  • Shopify
  • Anthropic Claude
  • xAI Grok
  • FAL
  • Product apps
  • Payment processors
  • Analytics and hosting providers

Your use of these third-party services is governed by their respective privacy policies and terms.

5. Data Sharing and Disclosure

We do not sell your personal information.

We may share your information with:

  • Service providers and subprocessors
  • AI model providers
  • Hosting and infrastructure providers
  • Payment processors
  • Legal authorities when required by law
  • Successors in connection with a merger, acquisition, or sale of assets

6. Data Retention

We retain information for as long as necessary to:

  • Provide the Service
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

We may retain backup copies and anonymized data for analytics and security purposes.

7. Data Security

We implement commercially reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict processing
  • Receive a copy of your data
  • To exercise these rights, contact us using the information below.

9. International Data Transfers

Your information may be processed and stored in the United States and other countries where our service providers operate. By using the Service, you consent to these transfers.

10. Children's Privacy

The Service is not intended for individuals under 18 years of age, and we do not knowingly collect personal information from children.

11. Shopify Platform Requirements

As a Shopify app, DropStart may access and process merchant data in accordance with Shopify's API Terms and Partner Program requirements. We only request and use data reasonably necessary to provide the Service.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When material changes are made, we will update the Effective Date and may provide additional notice as required by law.

Contact

Questions may be directed to dropstartchat@dropstart.app.